Privacy Policy

BMT Consulting LLC ("we," "us," or "our") is committed to protecting the privacy and security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, use our services, or interact with any of our three divisions — Business Consulting Services, Project Management Training, and BMT Apparel. This policy complies with applicable federal and state privacy laws, including the California Consumer Privacy Act (CCPA), the California Online Privacy Protection Act (CalOPPA), and the General Data Protection Regulation (GDPR) where applicable.

1. Information We Collect

1.1 Personal Information You Provide Directly

We may collect personal information that you voluntarily provide when you:

• Fill out a consultation booking form, contact inquiry, or lead form
• Register for a training course or exam prep program
• Place an order through BMT Apparel
• Subscribe to our newsletter or marketing communications
• Communicate with us via email, phone, or our chatbot

This may include:

• Full name
• Email address
• Phone number
• Mailing or billing address
• Company or organization name and job title
• Payment information (processed securely through our payment processors; we do not store full card numbers)
• Communications preferences and the content of messages you send us

1.2 Information Collected Automatically

When you visit our website, we and our service providers may automatically collect:

• IP address, browser type, and device information
• Pages visited, time spent on pages, and click paths
• Referring URLs and search terms
• Approximate location derived from IP address
• Cookies, pixel tags, and similar tracking technologies

1.3 Information from Third Parties

We may receive information about you from third-party partners, referral sources, or data enrichment services to enhance our records or improve service delivery.

2. How We Use Your Information

We use the information we collect for the following purposes:

• To respond to your inquiries, schedule consultations, and provide requested services
• To process and fulfill training course registrations and apparel orders
• To send administrative communications such as confirmations, receipts, and course materials
• To send marketing emails, newsletters, and promotional offers (you may opt out at any time)
• To improve our website, services, content, and user experience
• To analyze user behavior and trends to optimize our offerings
• To detect, prevent, and address technical issues, fraud, or security incidents
• To comply with legal obligations and protect our legal rights

3. Legal Basis for Processing (GDPR)

For users in the European Economic Area, we process your personal data under the following legal bases: (a) your consent; (b) the performance of a contract or pre-contractual steps; (c) compliance with a legal obligation; and (d) our legitimate interests in operating our business and improving our services.

4. How We Share Your Information

We do not sell your personal information. We may share your information with:

• Service Providers: Third-party vendors who support our operations, including CRM platforms, email marketing services, payment processors, hosting providers, analytics services, and customer support tools.
• Business Partners: Authorized partners involved in delivering our training programs or apparel fulfillment.
• Legal Authorities: When required by law, court order, or to protect our rights, safety, or property.
• Business Transfers: In connection with a merger, acquisition, or sale of all or a portion of our business assets.

5. Cookies and Tracking Technologies

We use cookies and similar technologies to operate our website, remember your preferences, analyze traffic, and serve relevant content. You can control cookies through your browser settings. Disabling cookies may affect some functionality of our website.

6. Data Security

We implement reasonable administrative, technical, and physical safeguards designed to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

7. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes described in this policy, comply with legal obligations, resolve disputes, and enforce our agreements. You may request deletion of your data at any time, subject to applicable legal requirements.

8. Your Privacy Rights

8.1 California Residents (CCPA)

California residents have the right to:

• Know what personal information is collected and how it is used
• Request deletion of their personal information
• Opt out of the sale or sharing of personal information
• Non-discrimination for exercising privacy rights

8.2 EU/EEA Residents (GDPR)

EU/EEA residents have the right to:

• Access, rectify, or erase their personal data
• Restrict or object to processing
• Data portability
• Withdraw consent at any time
• Lodge a complaint with a supervisory authority

8.3 How to Exercise Your Rights

To exercise any of these rights, contact us at jamesbrock@bmtconsulting.net or call 1-800-429-4412. We will respond to your request within 30 days.

9. SMS / Text Messaging

If you opt in to receive SMS messages from us, you consent to receive transactional and marketing text messages related to our services. Message and data rates may apply. You may opt out at any time by replying "STOP" to any message or contacting us directly.

10. Children's Privacy

Our website and services are not directed to children under 16 years of age. We do not knowingly collect personal information from children. If you believe a child has provided us with personal information, please contact us so we can delete it.

11. Third-Party Links

Our website may contain links to third-party websites that are not operated by us. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites. We recommend reviewing the privacy policy of any site you visit.

12. Do Not Track Signals

We do not currently respond to "Do Not Track" signals from your browser, but we respect your privacy choices as described in this policy.

13. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the updated policy on this page and updating the "Last updated" date. We encourage you to review this policy periodically.

14. Contact Us

If you have questions or concerns about this Privacy Policy or our data practices, please contact us:

BMT Consulting LLC, 900 Commonwealth Pl, Suite 200 – Box 377, Virginia Beach, VA 23464. Phone: 1-800-429-4412. Email: jamesbrock@bmtconsulting.net